Terms & Conditions

6 Day Course


The 6 day course delegates cannot be accepted if offering dentistry from within a 8 mile radius of Bespoke Smile clinic in Marlow. This is because BSA promote via our website, a Find a BSA dentist, and by promoting dentists within a proximity we would not be protecting the associates at Bespoke Smile Clinic, who are part of the BSA faculty. All other BSA courses are accessible with no restrictions.

Completing the booking form and paying the first instalment or full amount confirms your place on the course, and confirms your agreement to pay the total course fees according to the schedule. 

The course fees include:
– All equipment and materials required for the course
– Hands on training days in Marlow, Buckinghamshire
– Preferential access to the Bespoke Smile Academy Clinical support group

Dates are subject to change with at least 6 weeks notice but rarely do. 


Any no shows by delegates or patients, or inability to attend for any reason cannot be refunded. Delegates may not transfer their places without prior agreement. 

Delegates are urged to recruit a patient to bring to the course from their own practices. Patients must be approved as suitable by us prior to commencement of the course and we help to treatment plan them before the course for any pre treatment such as ortho/health. If a treatment provider brings a patient, we do not collect fees from the patient; the delegate will charge the patient fees at their own clinic. Lab fees are payable by the dentist (up to £200 per tooth) at Bespoke Smile Academy on Day 5 of the course (fit day).

Treatment providers who require patients, can inform us up to 4 months before Day 1, there will be a surcharge of £1650-£2500 for us to provide the patient depending on the case, this is not always possible for us to do so please recruit patients early.

You will be allocated a group upon booking. Please see the website for dates.

If you cannot attend a day for any reason during the course, you will still be expected to pay for that session by the pre-specified date, even if you do not attend. If the session is repeated in a future course, you may attend this session at no charge (subject to availability). If you cannot attend the suggested alternative dates (if we are able to provide them), additional fees will apply and we are not required to offer further recap days. If clinical days can be rearranged, additional fees will be chargeable. 

All courses at BSA are post graduate level, not suitable for undergraduates. Those who go on to complete the Diploma level, will gain a Level 7 Diploma.

We recommend those paying to assess ability to use tax deductions for this course with a qualified financial advisor.

You must be indemnified; no liability is taken by the course provider for any injury sustained on/during the course.

Feedback forms must be completed and submitted in full to obtain verifiable CPD following completion of the course.

Terms & Conditions
BESPOKE SMILE ACADEMY WEBSITE (“BESPOKESMILEACADEMY WEBSITE (S)”)The following Compulsory Terms and Conditions of Use (“Terms”) apply to your use of all Websites (“Website(s)”) owned, operated, or controlled by Bespoke Smile Academy Ltd. , hereinafter referred to as “Bespoke Smile Academy”. These Terms of Use, effective from 28th February 2023, apply whether you are a registered user or just a visitor to Bespoke Smile Academy (“User”).1) GENERALPlease do not proceed to visit the Website(s) if for any reason you do not, or cannot, accept these Terms in totality. By linking to, or using, this Website at any time, you are accepting the Terms herein.If you are unable or unwilling to abide by all the Terms set out herein, then you must act as if you never communicated with this site and you must disregard all of its content, destroying all information related to Bespoke Smile Academy and remove all links and visits to the Bespoke Smile Academy website. Bespoke Smile Academy may revise or otherwise make any changes it deems necessary to any part of this Website at any time, without notice, and without liability to users of the Website. Bespoke Smile Academy also reserves the right to discontinue, restrict, or otherwise terminate access to the Website at any time, either temporarily or permanently, without notice and without liability.Bespoke Smile Academy makes no claims that the Content (defined as any images, documents, text, audio or video files contained on the Bespoke Smile Academy website) is appropriate or may be downloaded outside of the UK. Access to the Content may not be legal by certain persons in certain countries. If you access the Content from outside the UK, you do so at your own risk and are responsible for compliance with the laws of your country of jurisdiction.

If any provision contained within these terms shall be found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall in no way affect the validity and enforceability of any other provisions contained herein. All rights not expressly granted to the user in these terms and conditions of use remain exclusively with Bespoke Smile Academy and are hereby reserved to Bespoke Smile Academy. These terms and conditions of use represent the whole of the agreement between the user and Bespoke Smile Academy in connection with the use of the Bespoke Smile Academy Website or linked-to Websites, or the material and content contained therein. No amendment, modification, change, or binding interpretation of this agreement shall be made by any person other than Bespoke Smile Academy and shall only be made in writing by Bespoke Smile Academy.2) USER’S AGREEMENTBy using the Bespoke Smile Academy Website, users represent that they have read, understood, and agree to be legally bound by the terms and conditions of use herein contained. Users also represent that they are at least 18 years of age, and if younger, then users represent that they are old enough, or are otherwise legally enabled by the laws of the jurisdiction in which the user views any Bespoke Smile Academy Website, to be contractually bound by these terms and conditions of use. The Website content is intended to be for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.Bespoke Smile Academy users wanting verifiable certificates must be aware that we run full auditing programmes on all member logs before issuing certificates. Please note: If we suspect abuse or fraudulent use of our systems, we reserve the right to inform the appropriate authorities. Bespoke Smile Academy reserves the right to terminate or suspend access to all, or any portion, of the Services for violation or suspected violation of these Terms of Service.


3) REGISTRATIONBy becoming a registered user, you will be able to access some parts of Bespoke Smile Academy which are not available to other visitors. This includes allowing you to gain accessto some or all of the learning Content made available on the Bespoke Smile Academy website. Details relating to our use of your personal data and your rights are set out in our Privacy Policy.Through signing up as a registered Bespoke Smile Academy user you agree that you will:–Set up your account in your own name, and not seek to represent yourself as someone else–Provide a valid email address.–Only set up one account per person.–Not let anyone else use your account.–Keep your login details, including your password secret.–Notify us if you become aware of any unauthorised use of your account.If we reasonably believe you are breaching any of these requirements, or any of the other Terms of Use, we may suspend or terminate your account.When using Bespoke Smile Academy you must always act honestly and appropriately. Unacceptable behaviour includes being abusive, offensive, defamatory, or infringing anyone’s privacy.You will be able to access your registered account with your email address (or username) and password. You will be able to update your GDC accreditation number, job position, about yourself, email address and password from the ‘My Account’ page. If you wish to change your name or username associated to your membership account you will need to email academy@bespokesmile.co.uk4) REFUND POLICYIndividual Subscription and Practice Subscription Termination.


If you are an Individual Subscriber then in addition to any other rights under these Terms of Service, you may cancel any Subscription for any reason during the fourteen (14) day period from the Effective Date by sending written notice to the Company at academy@bespokesmile.co.ukIf you do so, and with respect to any paying Subscription, Bespoke Smile Academy may charge you a proportionate amount of the Subscription Fee, and payment charges, incurred by Bespoke Smile Academy, for the part of the Subscription that you have used. To terminate your membershipsimply email us at academy@bespokesmile.co.ukAfter the fourteen (14) day period from the Effective Date, you will not be entitled to a refund for any paid subscription.5) TERMINATION OF MEMBERSHIPBespoke Smile Academy reserve the right to terminate your membership at any time and without notice, including and not limited to:–If you violate any provision of these Terms.–If we discover that you have provided us with false information.–If your membership fees are not paid by the due date.–If you attempt in any way to copy, illegally distribute or reverse engineer the software.–If you attempt to tamper with the CPD recording algorithms.–If we suspect any abuse or fraudulent use of our systems.If you want to terminate your account, you can do so by emailing academy@bespokesmile.co.uk On termination of your membership we will remove any personal information you provided within the timeframe and limitations outlined in the Privacy Policy.6) ACCESS TO THE WEBSITE


We will try to ensure Bespoke Smile Academy is available to you at all times. However, Bespoke Smile Academy does not guarantee that the Website, or any content on it, will always be available or uninterrupted. We reserve the right to suspend, withdraw, discontinue, or change all, or any part of, our Website without notice. No Liability can be accepted in respect of losses or damages arising if, for any reason, our Website is unavailable at any time, or for any period. Whilst we seek to make Bespoke Smile Academy available as widely as possible, some features and functionality may not work on all browsers or devices.Please note that when using internet hosted platforms and websites, general issues such as browser compatibility, internet connection strength and internet connection speed, and other matters outside of our control, may affect the quality and availability of Bespoke Smile Academy. We do not take any responsibility forthese sorts of matters.To use Bespoke Smile Academy on your computer or other devices, users will need to meet the minimum operating requirements which are outlined in the Help Centre of our platform software provider ClickLMS. Also contained at the HelpCentre are further help articles for general technical queries, including but not limited to, to platform registration, platform usage, earning CPD, generating certificates.Please go to the Help Centre at www.clicklms.com/helpcentrefor further guidance.7) EDUCATIONAL CONTENTEvery effort has been made by the Bespoke Smile Academy Clinical Team to preview and screen all the Website content, information, and links, as being suitable for verifiable CPD,as described in the GDC guidelines. Our advanced programming also helps ensure that members online CPD activity is accurately verified, but with a bias to under-recording, to help prevent abuse and over-recording of verifiable CPD. All users must accept this Quality Assurance system, and that whilst every effort has been made to ensure current and future accuracy, Bespoke Smile


Academy will not be held liable for any errors, omissions or consequences of failure in the above, how so ever caused.8) GDC CPD REQUIREMENTSAll our verifiable CPD is audited and designed to comply with the requirements for enhanced verifiable CPD as laid out by the GDC (General Dental Council). Please note the GDC does not approve any CPD providers and users MUST do their own checks and due diligence.9) ACCESS TO THIRD PARTY WEBSITES OR “LINKED-TO WEB SITE(S)”Links contained in the Website are provided for information only and do not imply any endorsement by Bespoke Smile Academy. The use of linked-to websites is entirely at your own risk. We do not make any representation as to the accuracy, completeness, timeliness, or suitability of information on those other websites, and we accept no liability for the content of any linked-to website, or any link contained within a linked-to website. We are not responsible or liable for anything that happens to you when you visit these third-party websites and resources. The Terms outlined herein do not apply to any linked-to website. It is your responsibility to read the Terms and Conditions contained within any linked-to website as these third-party websites may have their own terms of use.10) SUITABILITY OF ADVICEThe information contained or made available through the Website is provided as an informational serviceto the users of Bespoke Smile Academy. It does not constitute medical/dental, or any other professional advice.Bespoke Smile Academy attempts to provide quality and up to date information, but makes no claims, promises, guarantees or warranties about theaccuracy, completeness, timeliness or adequacy of the information contained in, or on, the Website or websites linked to through hyperlinks, or connected by “framing” or “in lining” (hereinafter “linked-to Website(s)”). Users of information contained within the Website or any linked-to Websites, do so at their own risk. The transmission of information within, or from, any


Bespoke Smile Academy Website is not intended to create, nor does it create, a relationship between the user and Bespoke Smile Academy.As such, advice must be specific to the circumstances and venue/jurisdiction of each condition and practice is always subject to change. None of the information provided on the Bespoke Smile Academy Website, or linked-to Websites, should be relied upon bythe user as a substitute for either the advice of, or personal consultation with, a competent professional.Bespoke Smile Academy shall not be liable to any user, or anyone else, in respect of any decision or action taken by a user in relying upon the Bespoke Smile Academy Websites or linked-to Websites, or the material and content contained therein. All information should be checked with an external professional before taking any action or non-action.11) DISCLAIMER & LIMITATION OF LIABILITYAll information, products, materials, and services contained on this Websites, or provided through this Website, including all text, graphics, links, animation, java script, and cookies are provided on an “as is” basis without any warranties of any kind, either expressor implied, except where prohibited by law, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or freedom from intellectual property infringement. Nor does Bespoke Smile Academy warrant that the material and content contained in or made available through the Website, or linked-to Websites, is accurate, complete, or timely. Users of this Website, or any linked-to websites, or any material or content, advertisement or promotion, contained therein, agree to assume all risks in doing so. Bespoke Smile Academy does not warrant that the Website or linked-to websites will be free of viruses, defects or other harmful components. All users of the Website, or linked-to websites, agree to hold Bespoke Smile Academy harmless and that they shall have no claim against Bespoke Smile Academy, for any damages allegedly arising from, or in connection with, the use or access of the Bespoke Smile Academy Website or linked-to websites, including but not limited to any special, consequential, incidental, punitive, indirect or any other damages. Such damages include, but are not limited to, damages resulting from loss of use, loss of information, business interruption, and/or loss of profits resulting from the use or accessing of,or the inability to use or access, the Website or linked-to websites, or the material or content


contained therein, or from the purchase of or inability to purchase, any of the products or services appearing on or offered through the Website, or appearingon or offered through any linked-to website, however caused and whether or not Bespoke Smile Academy has been advised of the possibility of such damages. In no event shall Bespoke Smile Academy have any liability to the user of any of Bespoke Smile Academy’s Websites or linked-to websites, or any other party, for any damages, losses or causes of action, for any reason or under any circumstance, for using or accessing the Bespoke Smile Academy Website or any linked-to websites. Bespoke Smile Academy makes no representations or warranties with respect to any information, goods, treatment, action, or application of medication or preparation, or any other professional or other service, by any person following the information offered or provided within or through this website or by any dentist, physician or any other professional, individual and/or entity located through this website. Bespoke Smile Academy does not represent or warrant that the information, materials, and services provided on this website are accurate, reliable, complete, current or applicable to you or others. Bespoke Smile Academy does not recommend or endorse any specific tests, products, procedures, opinions, dentists, doctors, clinics, other professionals or any other individual or entity, or any other information that may be mentioned or referenced on this Website. Rather, the Bespoke Smile Academy Website serves only as a listing service in this regard. Bespoke Smile Academy does not expressly endorse any dentist, doctor, professional or any other individual or entity found through the Bespoke Smile Academy Website. 12) SOLICITATION OF USERSBy accessing the Website, users agree and pledge that such access and use is for the sole purpose of obtaining limited, general and unqualified information on dentistry or any other products or services, or evaluating the Website. Visitors further agree that they will not use any information contained on this Website, directly or indirectly, for the purposes of marketing, or direct or indirect solicitation. The contents of the Bespoke Smile Academy Website, such as text, graphics, images, learning resources, and other material contained on the Bespoke


Smile Academy Website (“Content”) are for informational purposes only. The Content is not intended to be a substitute for professional dental or medical advice, diagnosis, or treatment, or for any other type of professional or any other advice. Always seek the advice of your dentist, physician or other qualified health provider, or any other professional, individual and/or entity with any questions you may have regarding a medical condition or any other non-medical question. Never disregard professional medical or non-medical advice or delay in seeking it because of something you have read on the Bespoke Smile Academy Website 13) INTELLECTUAL PROPERTYYour use of the Website grants no rights to you in relation to the Bespoke Smile Academy intellectual property rights, or the intellectual property rights of third parties. All such rights not expressly grantedare reserved.Bespoke Smile Academy authorises you to view or download temporarily a single copy of the material on the Bespoke Smile Academy Website solely for your personal, non-commercial use. Any other use of materials on the Website, including reproduction for purposes other than the above, modification, distribution or republication without our prior written consent is prohibited.All of the content of this Website, including text, art, graphics, logos, button icons, images, pictures, audio clips, videos and software is the property of Bespoke Smile Academy or our content providers, and is protected by UK and International copyright laws. Except as granted in the limited license below, any other use of such content, including modification, transmission, presentation, distribution, or republication is prohibited without the express prior written consent of Bespoke Smile Academy. Trademarks: All trademarks, trade names, logos, brand names, and service marks of Bespoke Smile Academy, whether registered or unregistered,are the property of Bespoke Smile Academy and are protected by UK and International trademark laws. Except as granted in the limited license below, any use of these assets is prohibited without the express prior written consent of Bespoke Smile Academy. In no event may any such assets be used in connection with any product or service that is not Bespoke Smile Academy’s, in any manner that is likely to cause confusion or in any manner that disparages or discredits Bespoke Smile Academy. All other trademarks,

trade names, brand names, company names and/or logos appearing on this Website are the property of their respective owners. Limited License:Bespoke Smile Academy authorises you to temporarily download material from this Website solely for your personal,non-commercial use, as allowed by your membership status. If you violate any provision of these Terms, we reserve the right to suspend or terminate your use of the Website immediately and your permission to use such material automatically terminates and you must immediately destroy any copies you have made of any portion of such material. 14) PRIVACYPlease refer to our Privacy Policy where we set out the terms on which we process any personal data we collect from you, or that you provide to us. By using this Website, you consent to all such processing and you warrant that all data provided by you is accurate.15) INDEMNITYBy using this Website you agree to defend, indemnify, and hold Bespoke Smile Academy and any of our employees, agents and licensees, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of any of these Terms and Conditions. 16) JURISDICTIONThe terms and conditions of use shall be governed by, and construed in accordance with, the laws of England without regard to conflicts of law provisions. By using the Bespoke Smile Academy Website, users represent that they agree that any action arising out of, or relating to, these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. 17) HOW TO CONTACT USIf you have any queries relating to this Website or to any of the information or materials contained within it, or about any part of the Terms, please email us at academy@bespokesmile.co.uk